Role: Production Engineer- Salesforce
Bill Rate: $80/hour C2C
Location: Remote
Duration: 12+ months/ long-term
Interview Criteria: Telephonic + Teams
Direct Client Requirement
Responsibilities:Manage SRM solutions within Salesforce to improve supplier collaboration and visibility.
Maintain CEP solutions in Salesforce to elevate customer interactions and experiences.
Manage STRATUS for Salesforce to streamline CRM and sales processes.
Promptly address and resolve technical issues to maintain the smooth and efficient functioning of Salesforce applications
Continuously monitor and implement the latest Salesforce features and best practices to improve system performance and user activity, while identifying and resolving bottlenecks.
Collaborate with the Major Incident Management team to address and resolve critical issues in the production environment.
Participate in incident response activities, including root cause analysis and post-incident reviews.
Monitor the performance and health of Salesforce resources using tools such as CloudWatch and Dynatrace.
Maintain comprehensive documentation of support processes, incident resolutions, and cloud configurations.
Collaborate on designing scalable architectures, implementing CI/CD pipelines, and troubleshooting application issues
Monitor system health, perform regular maintenance, and respond to incidents
Skills:Salesforce Certified Advanced Administrator.
Bachelor's degree in information technology or a related field.
Deep understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and custom applications.
Ability to efficiently develop, optimize, and troubleshoot SOQL queries for accurate data retrieval and reporting.
Expertise in automating deployments, managing CI/CD pipelines, overseeing release management, and optimizing DevOps performance using Copado.
Understanding of network architecture and protocols within cloud environments.
Understanding of ITSM processes.
Excellent troubleshooting and problem-solving skills.
Strong communication and collaboration skills.
Ability to work independently and as part of a team.
NOTE: Thank you for visiting our jobs page. Please submit your application using the Apply Now link. Our recruitment team is currently reviewing all applications thoroughly. We will be in touch with candidates who are shortlisted for the next stage of the interview process.
Valiant Technologies LLC
166 Geary St
San Francisco, CA 94108
Apply Now
